A Top Exec Gets His Kicks Kicking Passengers
Free-marketeers have been trying to strangle Amtrak, America’s quasi-public passenger railroad, for years now, and the Trump White House has tightened the chokehold, partly by pushing changes that make Amtrak’s food service ever less appealing. The latest victims? Passengers on long hauls who can’t afford Amtrak’s premium tickets. Among other changes, these ordinary passengers can no longer sit in the railroad’s dining cars and buy cooked-to-order meals. Amtrak CEO Richard Anderson, meanwhile, is sugarcoating the railroad’s new economic segregation, describing the widely disliked squeezes as “enhanced services.” No one should be surprised. In his previous life, as the CEO at Delta, Anderson helped turn his airline into a high-profit Wall Street darling by putting the squeeze on frequent fliers. Delta’s SkyMiles program became, as one travel journalist put it, “offensively, aggressively awful,” with good seats for popular destinations more than doubling in mileage price. Anderson himself retired from Delta in 2016. On the way out the door, he collected $72 million in Delta stock awards.
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